Crew & Customers
May 1, 2026
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2 min read
Being indispensable feels like the goal. It's the constraint.
Durable Systems
Apr 3, 2026
7 min read
88% of small businesses want AI. 45% don't know where to start.
Making AI Useful
Mar 6, 2026
The Fed says nearly 40% of small businesses are already on AI. One operator's answer explains everyone who isn't.
Feb 13, 2026
1 min read
A 54-location restaurant operator couldn't tell what he made on DoorDash last month. That's the moment I left big tech.
